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Privacy Policy

We process personal data lawfully, transparently, and only for the purposes described below.

1. Who we are

This privacy policy explains how we collect, store, and process personal data when you use the platform or visit this website. Update the company details below in your superadmin marketing identity settings.

2. Data we collect

  • Account data: name, email address, phone number, company name.
  • Usage data: log data, IP addresses, browser type, pages visited, session duration.
  • Operational data: the records, files, and notes you create in the platform.
  • Payment data: billing address and payment method (processed securely by our payment provider — we never store card numbers).
  • Support data: messages and information you send us via contact forms or email.

3. Legal basis for processing

  • Contract performance: to provide and maintain your subscription and access to the platform.
  • Legitimate interests: for fraud prevention, security, and improving our services.
  • Legal obligation: where required by applicable law (e.g., accounting records).
  • Consent: for marketing communications (you may withdraw consent at any time).

4. How we use your data

  • Deliver and maintain the platform services you have subscribed to.
  • Send transactional emails (account confirmations, invoice receipts, password resets).
  • Provide customer support and respond to inquiries.
  • Improve platform performance and features via aggregated, anonymized analytics.
  • Meet legal and regulatory obligations.

5. Data sharing

We do not sell your personal data. We share data only with vetted service providers (hosting, email, payment processing, error monitoring) and with legal authorities where required by law or valid legal process.

6. Data retention

We retain account data for the duration of your subscription plus 30 days after cancellation, during which you can export your data. Billing records are retained as required by applicable accounting law. Anonymized usage statistics may be retained indefinitely.

7. Your rights

Under GDPR you have the right to access, rectify, erase, port, and object to processing of your personal data. You may lodge a complaint with your national data protection authority. To exercise any right, please contact us.

8. Cookies

See our cookie policy for details on the cookies we set and how to manage them.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice in the platform.

10. Contact

For privacy inquiries, please use our contact page.